LEGAL NOTICE — SNOOZE NOOK

1. WEBSITE OWNER AND OPERATOR

This website, www.snoozenook.co.za, is owned and operated by Nicala Kruger, a sole proprietor trading as Snooze Nook.

Trading name: Snooze Nook
Legal owner: Nicala Kruger
Business structure: Sole proprietorship
VAT status: Not currently VAT registered

Snooze Nook sells baby nursery and sleep products within South Africa. We do not offer international sales or delivery.

2. BUSINESS ADDRESS AND CONTACT DETAILS

Business address and address for service of legal documents:

La Ville
41 Brent Rd
Lorraine
Gqeberha
6070
South Africa

Email: sales@snoozenook.co.za
Telephone: +27 81 398 0255

Please direct legal notices and formal correspondence to Nicala Kruger, trading as Snooze Nook, using the details above. Nothing in this notice changes any legally prescribed requirements for service of documents.

3. STORE PLATFORM AND PAYMENTS

Our online store is hosted by Shopify, and payments are processed through Yoco.

Purchases from this store are made directly with Nicala Kruger trading as Snooze Nook. Using Shopify, Yoco or other service providers does not remove our legal responsibilities as the seller.

4. APPLICABLE TERMS AND POLICIES

Our Terms of Service govern purchases and use of the store, together with applicable order details and the policies referenced in those Terms.

Our Shipping Policy explains dispatch, delivery charges and delivery arrangements. Our Return and Refund Policy explains voluntary returns and applicable statutory remedies. Our Privacy Policy explains how personal information is processed and how customers can exercise their privacy rights.

These policies should be read together. Nothing in this Legal Notice reduces your rights under applicable South African law.

5. INTELLECTUAL PROPERTY

Website text, photographs, designs, branding and other content belong to Snooze Nook or their respective owners and are protected by applicable intellectual property laws.

You may browse the website and save or print information relating to your purchases and our policies for personal reference.

You may not reproduce, distribute or commercially exploit protected content without permission, except where permitted by law.

Third-party names, logos and trademarks remain the property of their respective owners.

6. WEBSITE INFORMATION

We take reasonable care to keep product descriptions, prices and other website information accurate and current.

If we discover an error affecting your order, we will contact you and resolve it in accordance with applicable law and our Terms of Service.

Nothing in this notice excludes responsibility for misleading information, removes statutory product warranties or permits us to change an agreed order without a lawful basis.

7. THIRD-PARTY LINKS

Our website may contain links to independent websites or services. Their content, terms and privacy practices are governed by their respective operators.

A link does not, by itself, mean that Snooze Nook endorses that website or its content. Our responsibility remains subject to applicable law.

8. GOVERNING LAW AND CONSUMER RIGHTS

This website and transactions with Snooze Nook are governed by South African law.

Nothing in this Legal Notice excludes or limits rights or remedies that cannot lawfully be excluded, including those provided by the Consumer Protection Act, the Electronic Communications and Transactions Act and the Protection of Personal Information Act.

Nothing in this notice excludes liability for fraud, gross negligence or any other liability that cannot lawfully be excluded.

9. COMPLAINTS AND ENQUIRIES

For complaints or questions, contact sales@snoozenook.co.za. For order-related matters, include your order number and a brief description of the issue.

You retain the right to approach an appropriate ombud, regulator, tribunal or court with jurisdiction, following the procedures provided by law.